Manzuma

CRM and AI for UAE brokerages and hospital groups

We fix the workflow and the CRM first. Then we add AI your team actually uses.

Leads come from WhatsApp, portals, ads and calls. We put them in one system, with clear follow-up and reports you can trust. Then we build AI on top.

Chat on WhatsApp

Works with Zoho, Salesforce and HubSpot.

CRMs we work with

  • Zoho CRM
  • Salesforce
  • HubSpot

Using something else? We can help you move to one of these.

Where do your leads go?

01

Leads come in on WhatsApp, portals, ads and calls.

Who sees all of them?

02

Your team has a CRM.

Do they update it, or is it still in their phones?

03

You tried an AI agent.

Did anyone use it after the first week?

04

Which deals are stuck right now, and why?

Most of the time, the problem isn’t the AI. It’s the system behind it. So that’s where we start.

How we work

Four steps, in this order.

  1. 1

    Diagnose the problem.

    We sit with your team and diagnose the problem: where leads get stuck, and where they get lost.

  2. 2

    Build or fix your CRM.

    We set up the CRM around how your team really works. Simple screens, clear stages, reports managers trust.

  3. 3

    Connect and automate.

    WhatsApp, portals, Meta ads, forms and calls all land in one place. Follow-ups and reminders run on their own.

  4. 4

    Build your own AI agents.

    AI agents built just for your business. They fit your workflow and work inside your CRM.

Star projects

We’ve worked on many projects. These are three of our best. Client names stay private.

Our own product In testing

A Dubai property AI advisor

The problem

Is this price fair? Is this building a good investment? Buyers and agents can’t check this easily.

What we built

An AI advisor that runs on public Dubai Land Department data. It answers from real registered sales, not from listings.

  • Chat with numbers that are checked. Ask in English or Arabic. Code checks every number before it’s shown.
  • Check a property. Is the price fair against real sales? What is its investment score out of 100? Are there better options for the same money?
  • Same budget. Every building at your price, ranked by score.
  • Map and commute. Metro, schools, mosques and traffic around each building.
  • PDF reports. A clear report you can send to a client.

Illustration with example numbers.

Where it is now

In testing. Demo on request.

Demo on request
Real app screen: Check a property, comparing an asking price for a 2-bed with real sales in the building and the area. Real app screen: the investment score out of 100 for the same building, then better options for the same money.
Real screensFrom the test version: the price check and the investment score.

Real estate · Dubai

Dubai real estate brokerages

The job

One CRM for each brokerage: sales, leasing and listings.

What we built
  • Sales and leasing leads
  • Listings connected to property portals
  • Landlords and deals
  • Finance linked to their accounting system
  • Dashboards, user roles and data checks
Result

100+automations, functions and tools built

New leads go automatically to agents who are clocked in.

Healthcare · UAE

UAE hospital groups

The problem

Leads went to the wrong branch. WhatsApp leads lost their real source. Repeat enquiries were saved as new leads. And the ads learned from form fills, not bookings.

What we built
  • Leads go to staff who are clocked in at the clinic (location-checked)
  • Automatic daily reports for leadership
  • AI that reads WhatsApp chats and tags each lead’s language and treatment
  • Each lead’s real journey, up to the booking, sent back to Meta ads
Result

70+automations, functions and tools built

40+automations and integrations live

~14,000leads tagged by AI

2Meta ad accounts now optimise on real bookings

They came back for more work.

What we do

We work with Zoho, Salesforce and HubSpot.

A

Build or fix your CRM

We build a new Zoho, Salesforce or HubSpot CRM, or fix the one you have. We set it up around your workflow, so your team uses it every day.

  • We diagnose your workflow first
  • Stages, fields and screens that fit your team
  • Training, so people actually use it
  • Dashboards and reports managers trust
B

Integrations and automation

We connect every place your leads come from, so they all land in one system.

  • WhatsApp
  • Portals
  • Meta ads
  • Web forms
  • Calls
  • Each lead goes to the right person or branch
  • Reminders and follow-up alerts
  • Real deals and bookings sent back to your ads
C

Your own AI agents

AI that works inside your CRM, on clean data. We add it once the basics work.

  • Lead follow-up on WhatsApp
  • Tagging leads, for example by language or need
  • Booking calls, viewings and consultations
  • Voice agents for calls
  • Full AI tools, like our property AI advisor

Questions you may have

Short, honest answers. If your question isn’t here, ask us on WhatsApp.

Ask on WhatsApp

Zoho, Salesforce and HubSpot. If you use a different CRM, we can help you move to one of these.

Most teams have a CRM. The problem is usually how it’s set up and connected. Leads still sit in WhatsApp, reports don’t match, and the team works around it. If you use Zoho, Salesforce or HubSpot, we fix the workflow and the gaps in it. We don’t rip everything out.

It depends on the scope. After we diagnose your workflow, we give you a clear project price. Monthly support is optional.

It depends on the scope. Bigger projects, with more branches, ads and AI, take longer. After we diagnose your workflow, we tell you how long yours will take.

You can choose monthly support. We fix problems and make changes as your team grows. It’s optional. Everything stays in your own accounts, so you can also run it yourself.

Fair question. We build everything inside your own accounts: your CRM, your WhatsApp, your ad accounts. So you own it, and you’re not locked in to us.

No. We started with brokerages and hospital groups because we know how their leads work. If your business runs on leads, follow-up and a sales team, we’re happy to talk.

Start with a consultation

Tell us how your dream system would work. We’ll make it happen.

Book a consultation and walk us through it. Tell us where your leads come from, what slows your team down, and what you wish your system could do.

Chat on WhatsApp

Book a 30-minute consultation

Tell us a bit about your team. We’ll get back to you to set a time.

Team size

We only use this to contact you about your request.